name: Bug Report description: File a bug report labels: bug body: - type: markdown attributes: value: | **Thank you for using Bambu Studio and wanting to report a bug.** Before filing, please check if the issue already exists (either open or closed) by using the search bar on the issues page. If it does, comment there. Even if it's closed, we can reopen it based on your comment. - type: input id: version attributes: label: Bambu Studio Version description: Which version of Bambu Studio are you running? You can see the full version in `Help` -> `About Bambu Studio`. placeholder: e.g. 1.6.2.4 validations: required: true - type: dropdown id: app_from attributes: label: Where is the application from? description: please confirm where is your Bambu Studio from multiple: true options: - Bambu Lab Official website - Bambu Lab github releases - Built from source by yourself or others validations: required: true - type: input id: os_info attributes: label: OS version description: Which OS version are you using? placeholder: | OS: Windows 7/8/10/11 ... , Ubuntu 22.04/Fedora 36 ... , macOS 10.15/11.1/12.3 ... validations: required: true - type: textarea id: system_info attributes: label: Additional system information description: For the performance issue, please also show the CPU、Memory information; For the 3D Rendering issue, please also show the Display Card information. placeholder: | CPU: 11th gen intel r core tm i7-1185g7/amd ryzen 7 6800h/... Memory: 32/16 GB... Display Card: NVIDIA Quadro P400/... validations: required: false - type: input id: printer attributes: label: Printer description: Which printer was selected placeholder: Bambu Lab X1 series/Bambu Lab P1P/... validations: required: true - type: textarea id: reproduce_steps attributes: label: How to reproduce description: Please described the detailed steps to reproduce this issue placeholder: | 1. Go to '...' 2. Click on '....' 3. Scroll down to '....' 4. See error validations: required: true - type: textarea id: actual_results attributes: label: Actual results description: What happens after the above steps? Please, enclose a screenshot whenever possible (even when you think the description is clear). validations: required: true - type: textarea id: expected_results attributes: label: Expected results description: What should happen after the above steps? validations: required: true - type: markdown id: file_required attributes: value: | Please be sure to add the following files: * Please upload a ZIP archive containing the **project file** used when the problem arise. Please export it just before or after the problem occurs. Even if you did nothing and/or there is no object, export it! (We need the configurations in project file). You can export the project file from the application menu in `File`->`Save project as...`, then zip it * A **log file** for crashes and similar issues. You can find your log file here: Windows: `%APPDATA%\BambuStudio\log` or usually `C:\Users\\\AppData\Roaming\BambuStudio\log` MacOS: `$USER/Library/Application Support/BambuStudio/log` Linux: `$USER/.config/BambuStudio/log If the Cura user interface still starts, you can also reach this directory from the application menu in `Help` -> `Show Configuration Folder` You can zip the log directory, or just select the newest logs when this issue happens, and zip them - type: textarea id: file_uploads attributes: label: Project file & Debug log uploads description: Drop the project file and debug log here placeholder: | Project File: `File`->`Save project as...` then zip it & drop it here Log File: `Help` -> `Show Configuration Folder`, then zip the log directory, or just select the newest logs in `log` when this issue happens and zip them, then drop the zip file here validations: required: true - type: checkboxes id: file_checklist attributes: label: Checklist of files to include options: - label: Log file - label: Project file